Privacy Policy

At BlueOak Commerce, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide:

  • Name, email address, phone number, shipping and billing addresses

  • Payment information (processed securely through third-party providers)

  • Account login details (if you create an account)

  • Product reviews or customer service messages

b. Automatically Collected Information:

  • IP address and browser type

  • Device information

  • Browsing behavior (pages visited, items viewed or added to cart)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates, promotions, and newsletters (only if you opt in)

  • Improve our website and user experience

  • Prevent fraud and enhance security

3. How We Share Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping companies, marketing platforms

  • Legal Authorities: If required by law or to protect our rights

  • Analytics Tools: To better understand site usage and improve services

We never sell or rent your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences

  • Keep your shopping cart updated

  • Analyze site traffic and usage patterns

You can adjust your browser settings to manage cookies or opt out.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications at any time

  • Request a copy of the data we store about you

To exercise any of these rights, please contact us 

6. Data Security

We implement industry-standard security measures to protect your data. However, no online system is 100% secure, so we recommend using strong passwords and protecting your login information.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this policy occasionally. Any changes will be posted here, with the "Effective Date" updated accordingly.