Shipping Policy

At BlueOak Commerce, we aim to get your order to you quickly, safely, and affordably. Below is everything you need to know about how we ship your items.

1. Processing Times

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped, along with tracking information.

Note: Processing times may be longer during peak seasons or promotional events.

2. Shipping Rates & Delivery Times

We offer several shipping options based on product category and location:

Shipping Method Estimated Delivery Time Cost
Standard Shipping (small items) 3–7 business days Calculated at checkout
Expedited Shipping 2–4 business days Calculated at checkout
Furniture & Oversized Items 5–10 business days Varies by item and location
Free Shipping Orders over $[insert amount] Free (exclusions apply)

Delivery times may vary depending on your location and the size of the order.

3. Furniture & Large Item Deliveries

Larger furniture items may require freight shipping or special delivery services:

  • Curbside Delivery: Delivered to your curb or doorstep.

  • White Glove Delivery (optional): Includes in-home setup and packaging removal (additional fee may apply).

We’ll contact you to schedule delivery for oversized items if needed.

4. International Shipping

We currently [do/do not] offer international shipping. If available:

  • Shipping rates and delivery times vary by destination.

  • Customers are responsible for any customs duties, taxes, or import fees.

5. Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order at any time through our website or the carrier’s site.

6. Delays & Issues

While we do our best to ensure timely delivery, please understand that unforeseen issues (e.g. weather, carrier delays, or supply chain disruptions) may occasionally impact delivery times.

If your order is delayed or missing, please contact us and we’ll help resolve the issue promptly.

7. Shipping Restrictions

  • We cannot ship to P.O. boxes for large or freight items.

  • Certain products (e.g. aerosols, liquids) may have shipping restrictions due to carrier or legal regulations.